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Returns & Exchanges
At Mad Hippie, we want you to love your skincare journey; if you are not completely satisfied with your purchase, you can return your items within 60 days for a full refund or exchange.
1
Initiate Your Return
Visit our online return portal and enter your order number and zip code to start the process.
2
Pack Your Items
Securely package the products you wish to return, preferably in their original eco-friendly packaging to minimize waste.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
4
Receive Your Refund
Once our team receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing